HOW TO BE AN EXCELLENT LISTENER IN 2023
We often times mix up hearing and listening. To effectively communicate both verbally and non-verbally, we need to actively receive a message. During my undergraduate days as a Linguistics student, I was introduced to the study of language as a medium of communication. Here, I learnt terms such as the Encoder, Decoder, a Message amongst others. The encoder is the individual speaking or passing a message across while the decoder is the receiver. He/she receives the message through the art of listening. However, over the years I have always wondered as to how and why decoders/listeners don’t respond appropriately to the message being passed across. Could it be that the decoder was distracted? listened to respond? Or didn’t understand the topic/subject matter being engaged with? This then translates that being an excellent listener equals to being an excellent speaker in turn. The art of listening is an under taught communication skill which needs to be paid attention to...